Knowledge Base

Cognatech understands the importance of efficient knowledge sharing and transfer in a successful business, and how hard that can be to achieve in large organisations.

That’s why the Excellence platform includes a centralised Knowledge Base, ensuring that everyone in your business can easily access the key information they need.

The Excellence Way

Easily accessible and manageable, the Knowledge Base is your go-to resource for centralised information. It boosts teams’ operational efficiency and aids their compliance by allowing them to quickly and efficiently locate crucial resources. With everyone working from the same, up-to-date information, your business drives consistency and alignment across all levels of the organisation.

Within the Excellence platform, the Knowledge Base houses individual articles, each capable of containing rich and engaging text, images, videos, and attached documents.

Articles can include optional additional searchable keywords that returns all matching results.

Knowledge Base articles can be linked from individual store tasks, audits, and other locations, ensuring that the right information is just a click away whenever it is needed.

Make it Yours!

You’re not limited to just one Knowledge Base!

Allowing for multiple instances to be deployed, Excellence lets you get the right information to the right people, whenever they need it.

You will have the ability to rationalise, standardise, and centralise information, enabling time saving across the business whilst also assuring consistency and maintaining defined operational standards.

Just some of the uses of our Knowledge Base are: