Elevating Store Reporting for a Major High Street Retailer

A major high street retailer faced regular challenges in elevating store reporting. Interacting with stores on an ad-hoc basis to gather and compile data was time-consuming, prone to inaccuracies, and often avoided altogether due to the complexities of data manipulation and interpretation.

The Challenge

Data Complexities

Elevating Store Reporting involved compiling and interacting with store data which proved to be a time-consuming and often inaccurate process

Skills Gap

The skills required to acquire, manipulate and interpret data posed a challenge, leading to hesitation and delays in engaging with stores

Efficiency Barriers

The effort required to acquire and understand the data deterred frequent interactions with stores

Solution

Empowering Store Data Interactions

Our client sought to transform their store reporting. In order to acquire data from stores, we leveraged our coordinated Stores Tasklist system, which meant all departments had a simple, efficient and effective means to get the data they needed. To allow the many internal customers to access and analyse the data once it was captured we introduced our self-service reporting functionality, immediately enhancing accessibility for all.

Self-Service Reporting System

Our system introduced self-service reporting tailored to various management teams’ needs. Teams gained instant access to up-to-the-minute data, enabling quick and accurate decision-making aligned with their department’s focus.

Key Benefits

• Centralised Reporting: Internal stakeholder teams gained centralised access to store data, leading to a unified approach to decision-making
• Real-Time Insights: The introduction of real-time reporting allowed for instant access to current store metrics
• Feedback Loop: Data-driven managerial visits were empowered by timely insights, improving the effectiveness of store interactions
• Time Savings: Our solutions streamlined data acquisition and interpretation, saving valuable time and resources
• Empowering Self-Service: Self-service reporting empowered stakeholders to quickly and easily retrieve data as needed, eliminating reliance on others and allowing for accurate and relevant retrieval of data
• Efficient Data Export: One-button data export to Excel simplified data manipulation and further analysis
• Data Accuracy: Filtered self-service reports enhanced data accuracy and dramatically reduced dependency on out-of-date data
• Speed and Longevity: Our ultra-quick reporting system provided rapid access to historic data, enabling queries spanning years of information to be run quickly and easily